How to redeem your tickets

Step 1
Once you have entered all of your details and payment has been successful, you will receive a confirmation email, where you will find your reference number at the top right of the email.
Take the six character reference number (FSX6DV in this case) and copy it.

A red banner displays the date "Sun 04 Sep, 2022" on the left and code "FSX6DV" on the right.

Step 2
Navigate to the “Manage my booking” page by clicking on this tab at the top of the webpage.
Then select “Reference Number” and enter your 6 character reference.
After, fill in the last name/surname that you used to make your booking.

A form titled "Manage my booking" with fields for Phone Number, Email Address, and Reference Number or Reseller Reference. Includes contact details and a "Find my Booking" button.

Now you should see all the tickets that you have yet to redeem.
By clicking on “Pick a Date” for a selected product, you will open the calender screen.
This is where you can pick the date for your tour/experience.
This will check availiability for you, and (if required) allow you to request a pick up on the morning of your tour.

A booking page displays four tour options: Aran Island Combo Ticket, Galway to Connemara and Kylemore Abbey Tour, Galway to Cliffs of Moher and Burren Tour, and Hop On Hop Off Galway Sightseeing Tour.

If at any step of the above process you have an issue or any questions or queries, don’t hesitate to get in touch with us via the Contact Us page or send us an email at the address below.

How To Manage Your Golden Ticket Booking (Students)

With our Student Golden Ticket excursion pass we offer 5 of our most popular experiences at a discounted rate.

Included within this package are tickets for our Galway to Connemara and Kylemore Abbey Full Day Tour and our Galway to Cliffs of Moher and Burren Full Day Tour.

Between these two full day tours, you will get to see and visit a number of unique locations around county Galway and a little of County Clare. Our driver/guides will keep you entertained while on the road, dropping facts and pointing out famous sites along the route, they might even throw in a joke or two!

You also get a ticket for the City Sightseeing Galway City Tour, a hop-on hop-off style tour. Your ticket is valid for 48 hours from the time you first hop-on!

With the Golden Ticket, students are given the chance to visit Inis Mór (Inishmore), the largest of the Aran Islands. This includes the return shuttle bus from Galway City to the port of Rossaveal and the return ferry from Rossaveal to Inis Mór.